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shipping & delivery

All items are processed and sent within 24 hours of purchase. Orders placed after 2pm EST on a Friday will be processed on Monday.

Some specialty or pre-order items may take longer to ship; customers will be notified if so. 

All orders with free shipping are sent using USPS standard ground and take 2-3 business days for arrival. We also offer faster shipping options via UPS and FedEx.

Same day delivery is available for customers within 25 miles of NYC. Orders must be placed by 2pm EST for same day arrival by 8pm. Inquiries must checkout as normal and immediately send an email to info@shopdwntwn.com with your order number. You will be emailed a confirmation if eligible.